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September 09, 2010, 02:42:14 AM
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Crimsontrace  |  Crimson Trace Products & Customer Service  |  Customer Service and Technical Support  |  RECALL OF LG-442 LASERGRIPS® FOR BERSA THUNDER & FIRESTORM « previous next »
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Author Topic: RECALL OF LG-442 LASERGRIPS® FOR BERSA THUNDER & FIRESTORM  (Read 2413 times)
Team CTC-Patrick
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« on: July 03, 2009, 04:18:37 PM »

One more folks...please see the letter below for information as to how to obtain a corrected set.

----------------------------------------------

Dear Crimson Trace Customer:

Crimson Trace has received a small number of reports from consumers regarding the LG-442 Lasergrips for Bersa Thunder & Firestorm semi-auto pistols.  When operated under normal firing conditions, the trigger transfer bar spring may disengage from its slot on the trigger transfer bar. The Lasergrips panel allows the spring to completely detach from the trigger transfer bar, thus disarming the trigger and rendering the gun inoperable.

No injuries have been reported, but Crimson Trace is committed to designing and manufacturing products that will not interfere with the operation of a firearm and thus is initiating a 100% recall of all units produced.  The LG-442 grip design has been modified to prevent this from occurring.

Please Note: This issue is limited only to the LG-442, and does not pertain to any other Crimson Trace product.

Customers have the option of choosing a new LG-442 unit in exchange for their defective one, or they may choose another Crimson Trace laser sight model of equivalent value, once the defective unit has been returned to Crimson Trace. 

Customers should contact Crimson Trace to receive a return authorization and instructions on how to execute the no-cost recall:

Telephone -    1-800-442-2406
Email -           LG442recall@crimsontrace.com
Fax -             1-503-783-5334

Crimson Trace regrets any inconvenience this may cause.  Please feel free to contact us with any questions or concerns.

Sincerely,

Nate Hoke
Customer Service Director


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Patrick Harlan
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« Reply #1 on: December 27, 2009, 08:22:12 PM »

I PURCHASED THIS ITEM 09/2008 AND I FINALY FIRED MY WEAPON ON 12/26/2009 (OVER ONE YEAR LATER) WITH VERY VERY UNHAPPY RESULTS.  NO MATTER HOW I ADJUSTED USING THE LITTLE SCREWS INCLUDING USING A BORE SIGHT AT SEVEN TO 15 YARDS.  THE RED DOT HAD TO BE READJUSTED.  IT WAS ALL OVER THE PLACE!  I PHONED CRIMSON TECH SERVICE AND THE LADY SAID TO LOSEN THE SCREWS OUT ONE OR TWO THREADS AND TAP THE SIGHT SEVERAL TIMES.  I HAVE DONE THIS AND AND DRY-FIRED MY WEAPON WITH SEVERAL ALIGNMENT CHECKS WITH VERY NEGATIVE RESULTS.  THE CRINSON LIGHT WAS ALWAYS OFF LINE FROM ITS ORIGINAL ALIGNMENT AND ALSO WHILE USING A BORE SIGHT.  I AM A RETIRED POLICE SUPERVISOR WITH ADDITIONAL INTERNATIONAL TOURS IN AFGHANISTAN, IRAQ AND HAITI AS A POLICE ADVISER (30 YEARS).  PROFESSIONALLY, I WOULD HESITATE RELYING ON YOUR CRIMSON LIGHT IF I WERE TO BE ATTACKED AS YOU ADVERTISE IN YOUR WEEKLY COMMERCIALS ON THE TACTICAL TRAINING AND NRA SHOWS.  HEY, MAKE ME BELEIVER!


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teamCTC-NateL
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« Reply #2 on: December 30, 2009, 11:42:04 AM »

dkwhiteman-

PLease give me a call and let's see if we can't get this figured out. I will do my best to make you a believer, and believe that I can. (800)442-2406. Look forward to hearing form you.

Take care

Nate L
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a94cobra
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« Reply #3 on: March 02, 2010, 11:42:36 PM »

Was there a certain serial number range this applies too?
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konjingjai
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« Reply #4 on: August 28, 2010, 02:27:22 AM »


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