No screw or stripped screw in brand new 1911 Lasers?

[superwario]

Hey guys!

I just bought my second pair of brand new pair of carbon fiber ct - 401 grips for my 1911 new kimber 1911. (My original pair for my ed brown works great!).  When i installed the grips, i saw that the laser was biased up a very great amount. (i know this should not happen because the lasers are factory sighted out of the box).  I think no biggie, ill just adjust the laser myself, but when i went to adjust the up and down motion of the laser (the top screw), the included tool just spins around in the hole, either because the screw is stripped or simply is not there!  Please help, i love crimson trace products but this problem is very frustrating to me!

Any help appreciated on what i should do, thanks!
Ray

[teamCTC-NateL]

Well that is just not right; please call into our customer service and we will amke sure to get you up and working ASAP. I am sorry for the inconvenience and look forward to getting your grips fixed up. (800)442-2406

Take care,

Nate L